Emotional labor at the unit-level

K. Niven, P. Totterdell, D. Holman, D. Cameron

Research output: Chapter in Book/Report/Conference proceeding › Chapter

Original language	English
Title of host publication	Emotional labor in the 21st century: Diverse perspectives on emotion regulation at work
Editors	Alicia Grandey, James Diefendorff, Deborah Rupp
Publisher	Routledge
Publication status	Published - 2012

Cite this

@inbook{b98f0c46597446c2b7f4c17edc77a860,

title = "Emotional labor at the unit-level",

author = "K. Niven and P. Totterdell and D. Holman and D. Cameron",

year = "2012",

language = "English",

editor = "Alicia Grandey and James Diefendorff and Deborah Rupp",

booktitle = "Emotional labor in the 21st century: Diverse perspectives on emotion regulation at work",

publisher = "Routledge",

address = "United Kingdom",

}