Examining the key determinants towards online pro-brand and anti-brand community citizenship behaviours: a two-stage approach

T.C. Wong, Mohamed Haddoud, K.Y. Kwok, Hongwei He

Research output: Contribution to journalArticlepeer-review

157 Downloads (Pure)
Original languageEnglish
Pages (from-to)850-872
JournalIndustrial Management and Data Systems
Volume118
Issue number4
Early online date16 May 2018
DOIs
Publication statusPublished - 2018

Keywords

  • online community participation
  • Social support
  • Social identity theory
  • community citizenship behaviour
  • fuzzy-set qualitative comparative analysis
  • Artificial neural network

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