Expanding Understanding of Satisfying Service Experiences – A Dyadic Approach

Thorsten Gruber, Nathalie Kania

Research output: Chapter in Book/Conference proceeding › Conference contribution › peer-review

Original language	English
Title of host publication	Academy of Marketing Conference
Place of Publication	Liverpool, UK
Publication status	Published - Jul 2011
Event	Academy of Marketing Conference - Leeds, United Kingdom Duration: 7 Jul 2009 → 9 Jul 2009

Conference	Academy of Marketing Conference
Country/Territory	United Kingdom
City	Leeds
Period	7/07/09 → 9/07/09

Cite this

@inproceedings{c5c844c9672d4002a11ce9d0eca10a18,

title = "Expanding Understanding of Satisfying Service Experiences – A Dyadic Approach",

author = "Thorsten Gruber and Nathalie Kania",

year = "2011",

month = jul,

language = "English",

booktitle = "Academy of Marketing Conference",

note = "Academy of Marketing Conference ; Conference date: 07-07-2009 Through 09-07-2009",

}