Original language | English |
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Title of host publication | American Marketing Association Winter Marketing Educators’ Conference, Orlando, Florida |
Publication status | Published - 21 Feb 2014 |
Exploring Customer Feedback from a Transformative Service Research Perspective: Special Session: Transformative Service Research- A Cutting Edge Area for Marketing Scholars
L. Nasr, Thorsten Gruber, J Burton
Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review