Exploring Customer Feedback from a Transformative Service Research Perspective: Special Session: Transformative Service Research- A Cutting Edge Area for Marketing Scholars

L. Nasr, Thorsten Gruber, J Burton

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Original languageEnglish
Title of host publicationAmerican Marketing Association Winter Marketing Educators’ Conference, Orlando, Florida
Publication statusPublished - 21 Feb 2014

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