Family intervention using a web camera (e-FFI) within forensic services: A case study and feasibility study

Purpose: The purpose of this paper is to demonstrate the implementation of modern technology by using a web camera to facilitate a family intervention (e-FI) in the treatment of schizophrenia, within a forensic service. Design/methodology/approach: A case study using questionnaire tools to measure outcome variables from the web-based family intervention was used. Pre-, mid- and post-treatment scores were compared to present the progression of outcomes throughout the study. Findings: This study provides an account of the successful implementation of a web camera facilitated family intervention in a forensic service. The findings showed improved social, emotional and practical outcomes for the family involved. The ease and acceptability of using the technique is demonstrated. Originality/value: This study presents a novel application in utilising a web camera to implement family intervention within forensic services with successful outcomes. © Emerald Group Publishing Limited.