Flexible support for business processes: extending cooperative hypermedia with process support

Jörg M. Haake, Weigang Wang

Research output: Contribution to journalArticlepeer-review

Abstract

In this paper, we present a cooperative hypermedia-based process support system focusing on flexible business processes. An analysis of the communication, coordination and cooperation requirements of business processes reveals a gap in current computer support. We propose to address these requirements by extending a cooperative hypermedia system with process support. The resulting system, called CHIPS, uses hypermedia-based activity spaces to model the structural, relational, and computational semantics of both individual tasks and processes. Application examples demonstrate that the CHIPS system retains the intuitive usability of hypertext and can support a wide range of business processes.
Original languageEnglish
Pages (from-to)355-366
Number of pages11
JournalInformation and Software Technology
Volume41
Issue number6
DOIs
Publication statusPublished - 25 Apr 1999

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