Flexible support for business processes: Extending cooperative hypermedia with process support

Joerg M. Haake, Weigang Wang

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

In this paper, we present a cooperative hypermedia based process support system aimed on flexible business processes. An analysis of the communication, coordination and cooperation requirements of business processes reveals a gap in current computer support. We propose to address these requirements by extending a cooperative hypermedia system with process support. The resulting system called CHIPS uses hypermedia based activity spaces to model the structural, relational, and computational semantics of both individual tasks and processes. Application examples demonstrate that the CHIPS system retains the intuitive usability of hypertext and can support a wide range of business processes.
Original languageEnglish
Title of host publicationProceedings of the International ACM SIGGROUP Conference on Supporting Group Work|Proc Int ACM SIGGROUP Conf Support Group Work
EditorsS.C. Hayne, W. Prinz
Place of PublicationNew York, NY, United States
PublisherAssociation for Computing Machinery
Pages341-350
Number of pages9
Publication statusPublished - 1997
EventProceedings of the 1997 International ACM SIGGROUP Conference on Supporting Group Work, GROUP'97 - Phoenix, AZ, USA
Duration: 1 Jul 1997 → …

Conference

ConferenceProceedings of the 1997 International ACM SIGGROUP Conference on Supporting Group Work, GROUP'97
CityPhoenix, AZ, USA
Period1/07/97 → …

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