From Third Party to Significant Other for the Service Encounter — A Systematic Literature Review

Liliane Abboud, Nabila As'ad, Nicola Bilstein, Annelies Costers, Bieke Henkens, Katrien Verleye

Research output: Chapter in Book/Conference proceeding › Conference contribution › peer-review

Original language	English
Title of host publication	Frontiers in Service, Boston, USA, 25-28 June
Publication status	Accepted/In press - 16 Jan 2020

Cite this

@inproceedings{8399db9b7a56484db5b0d4de626d0205,

title = "From Third Party to Significant Other for the Service Encounter — A Systematic Literature Review",

author = "Liliane Abboud and Nabila As'ad and Nicola Bilstein and Annelies Costers and Bieke Henkens and Katrien Verleye",

year = "2020",

month = jan,

day = "16",

language = "English",

booktitle = "Frontiers in Service, Boston, USA, 25-28 June",

}