GOMA: Supporting Big Data Analytics with a Goal-Oriented Approach

Sam Supakkul, Liping Zhao, Lawrence Chung

    Research output: Chapter in Book/Conference proceedingConference contributionpeer-review

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    Abstract

    The real value of Big Data lies in its hidden insights, but the current focus of the Big Data community is on the technologies for mining insights from massive data, rather than the data itself. The biggest challenge facing industries is not how to identify the right data, but instead, it is how to use insights obtained from Big Data to improve the business. To address this challenge, we propose GOMA, a goaloriented modeling approach to Big Data analytics. Powered by
    Big Data insights, GOMA uses a goal-oriented approach to capture business goals, reason about business situations, and guide decision-making processes. GOMA provides a systematic approach for integrating two types of the resulting insight from data analytics to goal-oriented reasoning and decision-making
    processes: descriptive insights are the ones that describe the current state (e.g., the current customer retention rate) and predictive insights are the ones that predict likely future phenomena by inference from the data (e.g., customers who
    are likely to defect). To aid in the description and illustration of the GOMA approach, a retail banking churning scenario is used as a running example throughout this paper.
    Original languageEnglish
    Title of host publicationProceedings - 2016 IEEE International Congress on Big Data, BigData Congress 2016
    PublisherIEEE
    Number of pages8
    ISBN (Electronic)978-1-5090-2622-7
    DOIs
    Publication statusPublished - 6 Oct 2016
    EventIEEE BigData Congress 2016: 5th IEEE International Congress on Big Data - InterContinental Mark Hopkins, San Francisco, United States
    Duration: 27 Jun 20162 Jul 2016
    http://www.ieeebigdata.org/2016/about.html

    Conference

    ConferenceIEEE BigData Congress 2016
    Abbreviated titleBigData Congress 2016
    Country/TerritoryUnited States
    CitySan Francisco
    Period27/06/162/07/16
    Internet address

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