Heterogeneity in the Quality – Satisfaction – Loyalty Framework: A Multi-Group Analysis in a Business-to-Business Network,

G. Human, Peter Naude

Research output: Contribution to journal › Article › peer-review

Original language	English
Pages (from-to)	920-928
Number of pages	8
Journal	Industrial Marketing Management
Volume	43
Issue number	6
Publication status	Published - 2014

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@article{e04752260dff4f91871cbfea4ec916be,

title = "Heterogeneity in the Quality – Satisfaction – Loyalty Framework: A Multi-Group Analysis in a Business-to-Business Network,",

author = "G. Human and Peter Naude",

year = "2014",

language = "English",

volume = "43",

pages = "920--928",

journal = "Industrial Marketing Management",

publisher = "Elsevier BV",

number = "6",

}