Influence of personal values and the adoption of analytical tools using Laddering Methodology

Igor Barahona Torres, Alex Riba, Jim Freeman

Research output: Contribution to journalArticlepeer-review

Abstract

Analytical tools in business management are understood as a combination of information technologies and quantitative methods used to assist stakeholders to make better decisions based on data analysis. The contemporary business environment is dramatically changing by the massive accumulation of data. Now, as never before, the use of analytical tools must be expanded to take advantage of this growing digital universe. This article will apply the laddering technique in order to see how personal values (or managerial functions) influence a company’s adoption of analytical tools. A set of 10 in-depth interviews are conducted with CEOs, analytics consultants, academics and businessmen in order to establish quantitative relations among attributes, consequences and personal values. Two “easy-to-read” outputs are provided to interpret our results. The most important links are quantitatively associated through an implication matrix, and then visually represented on a Hierarchical Value Map. Guidelines for improving the use of analytical tools are provided in the last section.
Original languageEnglish
Pages (from-to)37-56
Number of pages20
JournalInternational Journal of Intercultural Information Management
Volume5
Issue number1/2
DOIs
Publication statusPublished - 2015

Keywords

  • Laddering technique; Personal values; Business performance; Analytical tools

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