Informal learning in the workplace: What are the environmental barriers for junior hospital pharmacists?

Objective: To determine the environmental barriers to informal learning in the workplace of junior hospital pharmacists. Setting: A pharmacy department within a large teaching hospital in the north west of England. Method: Twelve semi-structured interviews were conducted with the entire population of junior hospital pharmacists (n = 12). Interviewees were asked about their responsibilities and their learning in the workplace. Questions were also asked about how various aspects of the workplace environment influenced their learning and ability to develop as a pharmacist. Key findings: Three key environmental barriers to informal learning in the workplace were identified. Firstly, the allocation and structuring of work inhibited the junior hospital pharmacists' informal learning by causing them to work under pressure and in isolation; in addition, the rotational nature of the job created barriers to informal learning. Secondly, lack of feedback and goals inhibited their learning. They also felt that the managers were not fostering an environment conducive to learning. Finally, structural inhibitors such as location of departments, and lack of desk space and computers were perceived to limit their ability to learn. Conclusion: This study highlights the presence of environmental barriers to informal learning for junior hospital pharmacists. While these barriers are contextual and closely related to the workplace setting, their identification will enable those responsible for the development of junior pharmacists in the workplace to take these into consideration when promoting informal learning. © 2008 The Authors.