Information and communication technology and the places left behind

This article focuses on the critical role ICT policy design and implementation can play in developing a knowledge-based economy in distressed US communities. Using a multiple case study research design, the study tests three hypotheses: (1) linkages among government, education and industry are a critical success factor for ICT interventions; (2) due to the long-term nature of ICT, vision and leadership are also critical; and (3) investments in technology infrastructure must be part of a larger local planning process to succeed. These hypotheses are supported, but the strength of the article is in the details about how communities crafted unique responses to critical issues.