Information system innovations and supply chain management: Channel relationships and firm performance

Salih Cavusgil; Daekwan Kim; S. Tamer Cavusgil; Roger J. Calantone

doi:10.1177/0092070305281619

Information system innovations and supply chain management: Channel relationships and firm performance

Salih Cavusgil, Daekwan Kim, S. Tamer Cavusgil, Roger J. Calantone

MSM Marketing

Research output: Contribution to journal › Article › peer-review

Abstract

This study explores how innovations surrounding supply chain communication systems (SCCS) affect channel relationships and market performance. Drawing on the resource-based view of the firm, the study hypothesizes that certain SCCS innovations can be viewed as firm resources that enhance channel capabilities, which in turn affect a firm's market performance. The empirical research is based on 184 responses from a survey with U.S. supply chain and logistics managers using structural equation modeling as the analytic method. The results suggest that the effect of applied technological SCCS innovations on channel capabilities is mediated by interfirm systems integration. In contrast, administrative SCCS innovations enhance information exchange and coordination activities directly. Furthermore, the influence of applied technological innovations for SCCS is not strong enough to affect either responsiveness of the partnership or firm performance, whereas administrative innovations for SCCS affect both. Copyright © 2006 by Academy of Marketing Science.

Original language	English
Pages (from-to)	40-54
Number of pages	14
Journal	Journal of the Academy of Marketing Science
Volume	34
Issue number	1
DOIs	https://doi.org/10.1177/0092070305281619
Publication status	Published - Dec 2006

Keywords

Administrative innovation
Channel capability
Interfirm system integration
Supply chain communication system
Technological innovation

Access to Document

10.1177/0092070305281619

Cite this

@article{78da8a09d74d47cf857a8df53f0e14b1,

title = "Information system innovations and supply chain management: Channel relationships and firm performance",

abstract = "This study explores how innovations surrounding supply chain communication systems (SCCS) affect channel relationships and market performance. Drawing on the resource-based view of the firm, the study hypothesizes that certain SCCS innovations can be viewed as firm resources that enhance channel capabilities, which in turn affect a firm's market performance. The empirical research is based on 184 responses from a survey with U.S. supply chain and logistics managers using structural equation modeling as the analytic method. The results suggest that the effect of applied technological SCCS innovations on channel capabilities is mediated by interfirm systems integration. In contrast, administrative SCCS innovations enhance information exchange and coordination activities directly. Furthermore, the influence of applied technological innovations for SCCS is not strong enough to affect either responsiveness of the partnership or firm performance, whereas administrative innovations for SCCS affect both. Copyright {\textcopyright} 2006 by Academy of Marketing Science.",

keywords = "Administrative innovation, Channel capability, Interfirm system integration, Supply chain communication system, Technological innovation",

author = "Salih Cavusgil and Daekwan Kim and Cavusgil, {S. Tamer} and Calantone, {Roger J.}",

year = "2006",

month = dec,

doi = "10.1177/0092070305281619",

language = "English",

volume = "34",

pages = "40--54",

journal = "Journal of the Academy of Marketing Science",

issn = "0092-0703",

publisher = "Springer New York",

number = "1",

}

TY - JOUR

T1 - Information system innovations and supply chain management: Channel relationships and firm performance

AU - Cavusgil, Salih

AU - Kim, Daekwan

AU - Cavusgil, S. Tamer

AU - Calantone, Roger J.

PY - 2006/12

Y1 - 2006/12

N2 - This study explores how innovations surrounding supply chain communication systems (SCCS) affect channel relationships and market performance. Drawing on the resource-based view of the firm, the study hypothesizes that certain SCCS innovations can be viewed as firm resources that enhance channel capabilities, which in turn affect a firm's market performance. The empirical research is based on 184 responses from a survey with U.S. supply chain and logistics managers using structural equation modeling as the analytic method. The results suggest that the effect of applied technological SCCS innovations on channel capabilities is mediated by interfirm systems integration. In contrast, administrative SCCS innovations enhance information exchange and coordination activities directly. Furthermore, the influence of applied technological innovations for SCCS is not strong enough to affect either responsiveness of the partnership or firm performance, whereas administrative innovations for SCCS affect both. Copyright © 2006 by Academy of Marketing Science.

AB - This study explores how innovations surrounding supply chain communication systems (SCCS) affect channel relationships and market performance. Drawing on the resource-based view of the firm, the study hypothesizes that certain SCCS innovations can be viewed as firm resources that enhance channel capabilities, which in turn affect a firm's market performance. The empirical research is based on 184 responses from a survey with U.S. supply chain and logistics managers using structural equation modeling as the analytic method. The results suggest that the effect of applied technological SCCS innovations on channel capabilities is mediated by interfirm systems integration. In contrast, administrative SCCS innovations enhance information exchange and coordination activities directly. Furthermore, the influence of applied technological innovations for SCCS is not strong enough to affect either responsiveness of the partnership or firm performance, whereas administrative innovations for SCCS affect both. Copyright © 2006 by Academy of Marketing Science.

KW - Administrative innovation

KW - Channel capability

KW - Interfirm system integration

KW - Supply chain communication system

KW - Technological innovation

U2 - 10.1177/0092070305281619

DO - 10.1177/0092070305281619

M3 - Article

SN - 0092-0703

VL - 34

SP - 40

EP - 54

JO - Journal of the Academy of Marketing Science

JF - Journal of the Academy of Marketing Science

IS - 1

ER -

Information system innovations and supply chain management: Channel relationships and firm performance

Abstract

Keywords

Access to Document

Fingerprint

Cite this