Information technology impact sourcing

Research output: Contribution to journalComment/debatepeer-review


Experts suggest that information technology impact sourcing is a new approach that clients can take when they outsource IT-related work to base-of-the-pyramid (BoP) suppliers. Supply of IT work from the base of the pyramid is growing as diffusion of digital technology and attendant skills become universal. BoP supply would mean drawing IT workers from communities in developing countries averaging income levels of less than $2.50 per person per day. Clients can select from a continuum of approaches to BoP outsourcing. The key impact sourcing players involved in this approach are clients, intermediaries, and suppliers. Intermediaries work across borders, bringing a developmental dimension to IT offshoring. The sharp end of impact sourcing lies with the suppliers, the base-of-the-pyramid workers who deliver the IT services and who live in developing countries.
Original languageEnglish
Pages (from-to)22-25
Number of pages3
JournalCommunications of the ACM
Issue number12
Publication statusPublished - Dec 2013

Research Beacons, Institutes and Platforms

  • Global Development Institute


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