Original language | English |
---|---|
Title of host publication | Case Studies in Service Innovation |
Publisher | Springer Nature |
Publication status | Published - Apr 2012 |
Introduction to Cases Illustrating the Complexity of Service Innovation
L. Zhao, L. Macaulay (Editor), I. Miles (Editor), J. Wilby (Editor), Y.L. Tan (Editor), B. Theodoulidis (Editor)
Research output: Chapter in Book/Conference proceeding › Chapter