Investigating the Impact of Positive Customer Feedback on Front-Line Employee Well-Being

Linda Nasr; Jamie Burton; Thorsten Gruber

Investigating the Impact of Positive Customer Feedback on Front-Line Employee Well-Being

Linda Nasr, Jamie Burton, Thorsten Gruber

Research output: Chapter in Book/Conference proceeding › Conference contribution › peer-review

Original language	English
Title of host publication	2nd Annual Conference for Positive Marketing
Subtitle of host publication	Improving the world around us through marketing, New York
Place of Publication	New York, NY, USA
Publication status	Published - 14 Jan 2013
Event	Second Annual Conference for Positive Marketing: Improving the world around us through marketing. - Center for Positive Marketing. Fordham University, New York City. Duration: 14 Jan 2013 → 15 Feb 2013

Conference

Conference	Second Annual Conference for Positive Marketing: Improving the world around us through marketing.
City	Center for Positive Marketing. Fordham University, New York City.
Period	14/01/13 → 15/02/13

Cite this

@inproceedings{f89bda026ca64bb0bd823961f78c1fa1,

title = "Investigating the Impact of Positive Customer Feedback on Front-Line Employee Well-Being",

author = "Linda Nasr and Jamie Burton and Thorsten Gruber",

year = "2013",

month = jan,

day = "14",

language = "English",

booktitle = "2nd Annual Conference for Positive Marketing",

note = "Second Annual Conference for Positive Marketing: Improving the world around us through marketing. ; Conference date: 14-01-2013 Through 15-02-2013",

}

Nasr, L, Burton, J & Gruber, T 2013, Investigating the Impact of Positive Customer Feedback on Front-Line Employee Well-Being. in 2nd Annual Conference for Positive Marketing: Improving the world around us through marketing, New York. New York, NY, USA, Second Annual Conference for Positive Marketing: Improving the world around us through marketing., Center for Positive Marketing. Fordham University, New York City., 14/01/13.

TY - GEN

T1 - Investigating the Impact of Positive Customer Feedback on Front-Line Employee Well-Being

AU - Nasr, Linda

AU - Burton, Jamie

AU - Gruber, Thorsten

PY - 2013/1/14

Y1 - 2013/1/14

M3 - Conference contribution

BT - 2nd Annual Conference for Positive Marketing

CY - New York, NY, USA

T2 - Second Annual Conference for Positive Marketing: Improving the world around us through marketing.

Y2 - 14 January 2013 through 15 February 2013

ER -