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Knowledge creation at an UK-based manufacturing plant in the context of a quality improvement project: an action research approach

  • Leonardo Marques Gomes
  • , Fynes Brian (Editor)
  • , Coughlan Paul (Editor)

    Research output: Chapter in Book/Conference proceeding › Conference contribution

    Abstract

    This paper explores knowledge creation in a quality improvement project at a British manufacturing plant and applies the knowledge-based view and the SECI model as a theoretical lens for a 6-month action research project. We identified all four SECI conversion modes while revealing the order varied from Nonaka’s original prescription and multiple modes were found to be occurring simultaneously due to culture and context elements. Future research should investigate further variations caused by culture and context, and we suggest that a qualitative and participatory approach is a suitable method to uncover and modify assumptions on organisational learning.
    Original languageEnglish
    Title of host publication20th EurOMA Conference Proceedings
    EditorsFynes Brian, Coughlan Paul
    Place of PublicationDublin, Ireland
    PublisherUniversity College Dublin
    Publication statusPublished - 10 Jun 2013
    Event20th EurOMA Conference - University College Dublin
    Duration: 10 Jun 2012 → 13 Jan 2016

    Conference

    Conference20th EurOMA Conference
    CityUniversity College Dublin
    Period10/06/12 → 13/01/16

    UN SDGs

    This output contributes to the following UN Sustainable Development Goals (SDGs)

    1. SDG 9 - Industry, Innovation, and Infrastructure
      SDG 9 Industry, Innovation, and Infrastructure
    2. SDG 16 - Peace, Justice and Strong Institutions
      SDG 16 Peace, Justice and Strong Institutions

    Keywords

    • knowledge creation
    • quality improvement project
    • action research

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