Abstract
This paper explores knowledge creation in a quality improvement project at a British manufacturing plant and applies the knowledge-based view and the SECI model as a theoretical lens for a 6-month action research project. We identified all four SECI conversion modes while revealing the order varied from Nonaka’s original prescription and multiple modes were found to be occurring simultaneously due to culture and context elements. Future research should investigate further variations caused by culture and context, and we suggest that a qualitative and participatory approach is a suitable method to uncover and modify assumptions on organisational learning.
| Original language | English |
|---|---|
| Title of host publication | 20th EurOMA Conference Proceedings |
| Editors | Fynes Brian, Coughlan Paul |
| Place of Publication | Dublin, Ireland |
| Publisher | University College Dublin |
| Publication status | Published - 10 Jun 2013 |
| Event | 20th EurOMA Conference - University College Dublin Duration: 10 Jun 2012 → 13 Jan 2016 |
Conference
| Conference | 20th EurOMA Conference |
|---|---|
| City | University College Dublin |
| Period | 10/06/12 → 13/01/16 |
UN SDGs
This output contributes to the following UN Sustainable Development Goals (SDGs)
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SDG 9 Industry, Innovation, and Infrastructure
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SDG 16 Peace, Justice and Strong Institutions
Keywords
- knowledge creation
- quality improvement project
- action research
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