Knowledge Management System's Characteristics that facilitate Knowledge Sharing to Support Decision Making Processes in Multinational Corporations

Mahmoud Abdelrahman, K. Nadia Papamichail, Simon French

Research output: Chapter in Book/Conference proceedingConference contributionpeer-review

Abstract

Nowadays we are living an era which is marked by efforts for originality, innovation, collaboration, accumulation of experience and integration with and through many inventions such as computers, the internet, and technologies that have facilitated knowledge sharing and communication among people. This research seeks to extend the existing literature on KMS and knowledge sharing by proposing a conceptual framework, namely ECCCT (Evolution, Collaboration, Connection, Codification and Technical) that can be used to study how knowledge management systems (KMS) facilitate knowledge sharing to support decision making processes in multinational corporations (MNC). In this research, 42 semi-structured interviews have been conducted with participants from 35 MNC in 11 countries. All participants are KMS professionals, managers and employees in MNC who are using KMS in different sectors and at different levels. The work will assist managers in MNC in finding new ways of leveraging and sharing knowledge.

Original languageEnglish
Title of host publication17th Americas Conference on Information Systems 2011, AMCIS 2011
PublisherAIS/ICIS Administrative Office
ISBN (Print)9781618390981
Publication statusPublished - 2011
Event17th Americas Conference on Information Systems 2011, AMCIS 2011 - Detroit, MI, United States
Duration: 4 Aug 20118 Aug 2011

Publication series

Name17th Americas Conference on Information Systems 2011, AMCIS 2011
Volume4

Conference

Conference17th Americas Conference on Information Systems 2011, AMCIS 2011
Country/TerritoryUnited States
CityDetroit, MI
Period4/08/118/08/11

Keywords

  • Decision Support Systems
  • Integration between KMS and DM Processes
  • Knowledge Management
  • Knowledge Management Systems
  • Multinational Corporations

Fingerprint

Dive into the research topics of 'Knowledge Management System's Characteristics that facilitate Knowledge Sharing to Support Decision Making Processes in Multinational Corporations'. Together they form a unique fingerprint.

Cite this