Leader-follower transgressions, relationship repair strategies and outcomes: A state-of-the-science review and a way forward

Olga Epitropaki, Ana B Radulovic, Ziya Ete, Geoffrey Thomas, Robin Martin

Research output: Contribution to journalReview articlepeer-review

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Abstract

A growing body of literature has focused on transgressions in the workplace and more recently, with respect to leader-follower relationships. Despite the important implications of leader and follower transgressions and relationship repair for work outcomes, there has not been a systematic review that examines the broad spectrum of leader and follower transgressions and most importantly adopts a dynamic relational process perspective. We view transgressions as key events in leader-follower relationships that trigger re-evaluation of the relationship, relationship repair processes and influence work outcomes. The purpose of this review is threefold. First, to provide a state-of-the-science review of the growing literature. Second, to offer a critical analysis of leader and follower transgressions in terms of conceptualization, methodological issues and theoretical underpinnings. Third, to outline a research agenda addressing leader-follower transgressions, relationship repair processes and outcomes based on relationship science.
Original languageEnglish
Article number101376
JournalThe Leadership Quarterly
Volume31
Issue number1
Early online date10 Jan 2020
DOIs
Publication statusPublished - 1 Feb 2020

Keywords

  • Apology
  • Follower transgressions
  • Forgiveness
  • Leader transgressions
  • Relationship repair strategies

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