Managing Information Technology Outsourcing

Erik Beulen, Pieter M Ribbers

Research output: Book/ReportBook


For decades, outsourcing has been a major international phenomenon in business. The areas of Technology, Information Technology and Management represent a unique case for outsourcing both in terms of benefits and potential interorganisational problems.

This fully updated text has been brought up to date with this new landscape, including discussion of Robotic Process Automation, Internet of Things, cloud computing, low code and DevOps and agile. With a range of new global case studies in manufacturing, logistics, chemical industry and cloud services, this textbook offers a strong grounding in real-world industrial experience that effectively combines theory with practice. Uniquely, this book focuses on both sides of the outsourcing relationship, providing a balanced exploration of the ways in which these partnerships can be managed successfully.

Accessible and cutting-edge, the third edition of Managing Information Technology Outsourcing provides an in-depth, practical perspective on this important and far-reaching challenge in information technology management. It is an ideal text for students, academics and practitioners alike.
Original languageEnglish
Place of PublicationAbingdon
Number of pages254
ISBN (Electronic)978-1-003-22378-8
Publication statusPublished - 15 Nov 2021


  • Computer Science
  • Economics
  • Finance
  • business and industry


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