Measuring Customer Value and Satisfaction in Services Transactions: Scale Development, Validation, and Cross-Cultural Comparison

Frank Huber, Andreas Herrmann, Stephan Henneberg, C. S

Research output: Contribution to journal › Article › peer-review

Original language	English
Journal	International Journal of Consumer Studies
Volume	31/6
Publication status	Published - 2007

Cite this

@article{136a70a2d3f546ab8bc5eef092ec2588,

title = "Measuring Customer Value and Satisfaction in Services Transactions: Scale Development, Validation, and Cross-Cultural Comparison",

author = "Frank Huber and Andreas Herrmann and Stephan Henneberg and C. S",

year = "2007",

language = "English",

volume = "31/6",

journal = "International Journal of Consumer Studies",

issn = "1470-6423",

publisher = "John Wiley & Sons Ltd",

}

TY - JOUR

T1 - Measuring Customer Value and Satisfaction in Services Transactions: Scale Development, Validation, and Cross-Cultural Comparison

AU - Huber, Frank

AU - Herrmann, Andreas

AU - Henneberg, Stephan

AU - S, C.

PY - 2007

Y1 - 2007

M3 - Article

SN - 1470-6423

VL - 31/6

JO - International Journal of Consumer Studies

JF - International Journal of Consumer Studies

ER -