Mind the gap! Understanding knowledge in global software teams

Aini Aman; Brian Nicholson

doi:10.1007/978-0-387-09768-8_23

Mind the gap! Understanding knowledge in global software teams

Aini Aman, Brian Nicholson

A&F Accounting & Finance

Research output: Chapter in Book/Conference proceeding › Conference contribution › peer-review

Abstract

This paper presents a conceptual framework and preliminary empirical analysis of knowledge gaps between global software team members in the UK and India. Drawing on episodes from rich case study evidence of a UK software firm based in the UK and software development sites in India, the conceptual framework is used to explore the data and to understand the knowledge gaps encountered. These are in relation to the level of knowledge, educational background, and experience of members. This study unpacks the notion of knowledge of software development into domain, technical, and application knowledge and considers the implications of prior knowledge, experience, and education background. It is anticipated from the preliminary findings that a practical and theoretical contribution will improve our understanding of the complexities of knowledge in such global arrangements. © 2008 International Federation for Information Processing.

Original language	English
Title of host publication	IFIP International Federation for Information Processing\|IFIP Int. Fed. Inf. Process.
Place of Publication	New York
Publisher	Springer Nature
Pages	321-330
Number of pages	9
Volume	267
ISBN (Print)	9780387097671
DOIs	https://doi.org/10.1007/978-0-387-09768-8_23
Publication status	Published - 2008
Event	IFIP TC8 WG8.2 International Working Conference - Toronto, Canada Duration: 1 Jan 1824 → …

Conference

Conference	IFIP TC8 WG8.2 International Working Conference
City	Toronto, Canada
Period	1/01/24 → …

Keywords

Global software teams
Knowledge management

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10.1007/978-0-387-09768-8_23

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title = "Mind the gap! Understanding knowledge in global software teams",

abstract = "This paper presents a conceptual framework and preliminary empirical analysis of knowledge gaps between global software team members in the UK and India. Drawing on episodes from rich case study evidence of a UK software firm based in the UK and software development sites in India, the conceptual framework is used to explore the data and to understand the knowledge gaps encountered. These are in relation to the level of knowledge, educational background, and experience of members. This study unpacks the notion of knowledge of software development into domain, technical, and application knowledge and considers the implications of prior knowledge, experience, and education background. It is anticipated from the preliminary findings that a practical and theoretical contribution will improve our understanding of the complexities of knowledge in such global arrangements. {\textcopyright} 2008 International Federation for Information Processing.",

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TY - GEN

T1 - Mind the gap! Understanding knowledge in global software teams

AU - Aman, Aini

AU - Nicholson, Brian

PY - 2008

Y1 - 2008

N2 - This paper presents a conceptual framework and preliminary empirical analysis of knowledge gaps between global software team members in the UK and India. Drawing on episodes from rich case study evidence of a UK software firm based in the UK and software development sites in India, the conceptual framework is used to explore the data and to understand the knowledge gaps encountered. These are in relation to the level of knowledge, educational background, and experience of members. This study unpacks the notion of knowledge of software development into domain, technical, and application knowledge and considers the implications of prior knowledge, experience, and education background. It is anticipated from the preliminary findings that a practical and theoretical contribution will improve our understanding of the complexities of knowledge in such global arrangements. © 2008 International Federation for Information Processing.

AB - This paper presents a conceptual framework and preliminary empirical analysis of knowledge gaps between global software team members in the UK and India. Drawing on episodes from rich case study evidence of a UK software firm based in the UK and software development sites in India, the conceptual framework is used to explore the data and to understand the knowledge gaps encountered. These are in relation to the level of knowledge, educational background, and experience of members. This study unpacks the notion of knowledge of software development into domain, technical, and application knowledge and considers the implications of prior knowledge, experience, and education background. It is anticipated from the preliminary findings that a practical and theoretical contribution will improve our understanding of the complexities of knowledge in such global arrangements. © 2008 International Federation for Information Processing.

KW - Global software teams

KW - Knowledge management

U2 - 10.1007/978-0-387-09768-8_23

DO - 10.1007/978-0-387-09768-8_23

M3 - Conference contribution

SN - 9780387097671

VL - 267

SP - 321

EP - 330

BT - IFIP International Federation for Information Processing|IFIP Int. Fed. Inf. Process.

PB - Springer Nature

CY - New York

T2 - IFIP TC8 WG8.2 International Working Conference

Y2 - 1 January 1824

ER -

Mind the gap! Understanding knowledge in global software teams

Abstract

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Keywords

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