New technology and changing organisational forms: Implications for managerial control and skills

Damian Grimshaw; Fang Lee Cooke; Irena Grugulis; Steve Vincent

doi:10.1111/1468-005X.00104

New technology and changing organisational forms: Implications for managerial control and skills

Damian Grimshaw, Fang Lee Cooke, Irena Grugulis, Steve Vincent

Research output: Contribution to journal › Article › peer-review

Abstract

Changes in organisational forms are central to the way new technologies impact on the future of work and employment. Drawing on case-study evidence of a call centre and its client relations and a multinational IT firm and its partnership with a government department, this paper explores the implications for skill and managerial control.

Original language	English
Pages (from-to)	186-203
Number of pages	17
Journal	New Technology, Work and Employment
Volume	17
Issue number	3
DOIs	https://doi.org/10.1111/1468-005X.00104
Publication status	Published - Nov 2002

Access to Document

10.1111/1468-005X.00104

Cite this

@article{8a930abbdcc84bf5bf29eb148f778286,

title = "New technology and changing organisational forms: Implications for managerial control and skills",

abstract = "Changes in organisational forms are central to the way new technologies impact on the future of work and employment. Drawing on case-study evidence of a call centre and its client relations and a multinational IT firm and its partnership with a government department, this paper explores the implications for skill and managerial control.",

author = "Damian Grimshaw and Cooke, {Fang Lee} and Irena Grugulis and Steve Vincent",

year = "2002",

month = nov,

doi = "10.1111/1468-005X.00104",

language = "English",

volume = "17",

pages = "186--203",

journal = "New Technology, Work and Employment",

publisher = "John Wiley & Sons Ltd",

number = "3",

}

TY - JOUR

T1 - New technology and changing organisational forms: Implications for managerial control and skills

AU - Grimshaw, Damian

AU - Cooke, Fang Lee

AU - Grugulis, Irena

AU - Vincent, Steve

PY - 2002/11

Y1 - 2002/11

N2 - Changes in organisational forms are central to the way new technologies impact on the future of work and employment. Drawing on case-study evidence of a call centre and its client relations and a multinational IT firm and its partnership with a government department, this paper explores the implications for skill and managerial control.

AB - Changes in organisational forms are central to the way new technologies impact on the future of work and employment. Drawing on case-study evidence of a call centre and its client relations and a multinational IT firm and its partnership with a government department, this paper explores the implications for skill and managerial control.

U2 - 10.1111/1468-005X.00104

DO - 10.1111/1468-005X.00104

M3 - Article

VL - 17

SP - 186

EP - 203

JO - New Technology, Work and Employment

JF - New Technology, Work and Employment

IS - 3

ER -

New technology and changing organisational forms: Implications for managerial control and skills

Abstract

Access to Document

Fingerprint

Cite this