‘Nothing gets done and no one knows why’: PCS and workplace control of Lean in HM Revenue and Customs

B Carter, A Danford, D Howcroft, H Richardson, A Smith, P Taylor

Research output: Contribution to journalArticlepeer-review

Original languageEnglish
Pages (from-to)416-432
Number of pages16
JournalIndustrial Relations Journal
Issue number5
Publication statusPublished - 2012

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