Participation: 'Bounded freedom' or hidden constraints on user involvement

Debra Howcroft, Melanie Wilson

Research output: Contribution to journalArticlepeer-review


User participation in information systems development is often surrounded by assumptions that the resultant system will be a success, will reflect user needs, and that the process results in an empowered workforce. This paper argues that underlying these foreground rational assumptions are instrumental, politically motivated justifications driving the need to involve users.
Original languageEnglish
Pages (from-to)2-19
Number of pages17
JournalNew Technology, Work and Employment
Issue number1
Publication statusPublished - Mar 2003


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