PIP Quality: getting to the core of consumer quality evaluations for a product-dominated industry via process, image and product dimensions (PIP)

J. Burton, C J. Easingwood, J. Murphy

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Original languageEnglish
Title of host publicationAcademy of Marketing, Stirling, Scotland
Pages255-274
Publication statusPublished - Jul 1999

Cite this