Abstract
This paper is concerned with e-government implementation at the local level. It proposes that effective realization of the radical change promised by e-government depends upon a sense of crisis, a problematisation, which motivates the organisation to respond with urgency and vigour. The paper reports a study of one leading local authority based upon interviews of its senior managers. It finds no sense of crisis, and instead obfuscation and psychological distancing, as the potential of e-government is marginalized, and the status quo is reinforced. © Springer-Verlag Berlin Heidelberg 2003.
| Original language | English |
|---|---|
| Title of host publication | Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)|Lect. Notes Comput. Sci. |
| Publisher | Springer Nature |
| Pages | 228-233 |
| Number of pages | 5 |
| Volume | 2739 |
| Publication status | Published - 2003 |