Psychosocial influences on safety climate: Evidence from community pharmacies

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    Objective: To examine the relationship between psychosocial job characteristics and safety climate. Design: Cross-sectional survey. Setting: Community pharmacies in Great Britain. Participants: A random sample of community pharmacists registered in Great Britain (n=860). Survey instruments: Effort-reward imbalance (ERI) indicator and Job Content Questionnaire (JCQ). Main outcome measures: Pharmacy Safety Climate Questionnaire (PSCQ). Results: The profile of scores from the ERI indicated a relatively high risk of adverse psychological effects. The profile of scores from the JCQ indicated both high demand on pharmacists and a high level of psychological and social resources to meet these demands. Path analysis confirmed a model in which the ERI and JCQ measures, as well as the type of pharmacy and pharmacist role, predicted responses to the PSCQ (χ 2(36)=111.38, p
    Original languageEnglish
    Pages (from-to)1062-1068
    Number of pages6
    JournalBMJ Quality and Safety
    Issue number12
    Publication statusPublished - Dec 2011


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