QUALITATIVE EVALUATION: Liverpool City Council’s Inequalities in Bowel Cancer Screening Intervention

Pooja Saini, Taher Qassim, Gavin Flatt, Charitra Sharma, Jessica Leather, Sue Povall

Research output: Book/ReportCommissioned report


Between January and July 2017, the Liverpool City Council Public Health Team (LCC PHT) ran a pilot Inequality and Bowel Cancer Screening (IBCS) intervention in Riverside, Kensington, and Picton Liverpool Clinical Commissioning Group (LCCG) Neighbourhoods, with the aim of reducing inequalities in BCS uptake rates. The intervention focused on these three neighbourhoods as they cover relatively deprived communities, some with a high Black, Asian, and Minority Ethnic (BAME) population; all populations with typically low BCS rates. Two interventions were piloted: A telephone intervention and a face-to-face session in the GP Practice. Both interventions were preceded by a letter from the GP Practice informing patients eligible for inclusion in the study about the interventions and inviting them to take part. The Telephone Invention consisted of a phone call from GP practice staff or the Social Inclusion Team (SIT) in which the benefits of BCS were explained to the patient and any concerns about taking the test were discussed. The Face-to-face Intervention consisted of a brief phone call to invite the patient to a session in the GP practice. Information about BCS was delivered face-to-face in an “information session” delivered by GP practice staff or the SIT. As the intervention progressed, it became clear that there were contextual issues that were affecting the process of its implementation, both positively and negatively. For example, it became clear that there were different pressures on the GP dedicated staff that will have impacted on the delivery of this intervention. The purpose of this study was to evaluate the barriers and facilitators to implementing the Inequalities in Bowel Cancer Intervention in Liverpool. Qualitative data collection methods were used to interview participants on multiple perspectives from the different stakeholders including the dedicated GP staff, Social Inclusion Team, Clinical Commissioning Group and Public Health Specialists.
Original languageEnglish
Number of pages21
Publication statusPublished - 31 Mar 2019


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