Relational and Benefit Expectations in Technological Service Delivery Channels: Managing and Designing Social Exchanges

K Keeling, D Keeling, P McGoldrick

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Original language	English
Title of host publication	host publication
Publication status	Published - 18 Jun 2010
Event	AMA SERVSIG 2010 International Research Conference - University of Porto, Portugal Duration: 17 Jun 2010 → 20 Jun 2010

Conference	AMA SERVSIG 2010 International Research Conference
City	University of Porto, Portugal
Period	17/06/10 → 20/06/10

Cite this

@inproceedings{4e1220f6087344d1a801a4083874c55a,

title = "Relational and Benefit Expectations in Technological Service Delivery Channels: Managing and Designing Social Exchanges",

author = "K Keeling and D Keeling and P McGoldrick",

year = "2010",

month = jun,

day = "18",

language = "English",

booktitle = "host publication",

note = "AMA SERVSIG 2010 International Research Conference ; Conference date: 17-06-2010 Through 20-06-2010",

}