Research on the Design of Smart Waste Classification and Collection Service System

This paper aims to explore the combination of the unmanned logistics system and the waste classification and collection in a prospective view, as well as the design strategy of the smart waste collection system which is more efficient and pays more attention to the service experience. Through case study, the change of residents’ awareness, the update of smart community services, and the development opportunities of urban waste classification and collection in China are investigated. Based on the development of the terminal unmanned logistics, the correlation and the combination of the reverse unmanned logistics and the waste collection are discussed. According to the thinking of product-service system design, the conceptual design of smart waste classification and collection system by constructing the intelligent two-way unmanned logistics vehicle system, combining the forward and reverse logistics, and perfecting the credit mechanism is put forward.