Service Quality and E-Commerce: an exploratory analysis

Barrie Dale, J. Cox

Research output: Contribution to journal › Article › peer-review

Cite this

@article{a5865135bdb945ac8b062e38a080e6d0,

title = "Service Quality and E-Commerce: an exploratory analysis",

author = "Barrie Dale and J. Cox",

year = "2001",

language = "English",

volume = "11",

pages = "121--131",

journal = "Managing Service Quality",

issn = "1758-8030",

publisher = "Emerald Publishing Limited",

number = "2",

}