Service Quality for UK Grocery Retailers: A Pilot Study Examining two types of Retail Formats

Daniella Ryding, P Kaur

    Research output: Contribution to journalArticlepeer-review

    Original languageEnglish
    Pages (from-to)658-672
    Number of pages15
    JournalInternational Journal of Management Cases
    Volume13
    Issue number3
    Publication statusPublished - 2011

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