Service Quality for UK Grocery Retailers: A Pilot Study Examining two types of Retail Formats

Research output: Contribution to journal › Article › peer-review

Original language	English
Pages (from-to)	658-672
Number of pages	15
Journal	International Journal of Management Cases
Volume	13
Issue number	3
Publication status	Published - 2011

Cite this

@article{5f76cba6c0a3479f978c6919edbf361b,

title = "Service Quality for UK Grocery Retailers: A Pilot Study Examining two types of Retail Formats",

author = "Daniella Ryding and P Kaur",

year = "2011",

language = "English",

volume = "13",

pages = "658--672",

journal = "International Journal of Management Cases",

issn = "1741-6264",

publisher = "Access Press",

number = "3",

}