Abstract
Control charts are a vital quality management tool. Attribute schemes are of particular (though not exclusive) interest to the customers of manufacturing organisations. A new computer assisted, experiential approach to training staff in attribute (defects) sampling methods is described. The package in question is standalone and allows a variety of chart options to be simulated. Schemes can be appraised both individually and on a pairwise basis. 'Live' results from the simulation can be compared with standard benchmark information incorporated in the program. A gaming facility additionally provides trainees with a means of assessing changes in their skill level and performance.
| Original language | English |
|---|---|
| Pages (from-to) | 242-247 |
| Number of pages | 5 |
| Journal | TQM Magazine |
| Volume | 11 |
| Issue number | 4 |
| Publication status | Published - 1999 |
