Strategic alliances: Partner as customer

Helen Perks, Geoff Easton

Research output: Contribution to journalArticlepeer-review

Abstract

This paper analyzes a number of different inter-organizational exchange relationships, ranging from simple exchange transactions to complex competitor strategic alliances in terms of the exchangeability, value influence, and consumption/creation processes of the resources being exchanged. Many common features between exchange relationships and strategic alliances are identified and are used to suggest ways in which relational marketing concepts and skills have the potential to help in the successful creation and management of exchange-based strategic alliances. © Elsevier Science Inc. All rights reserved.
Original languageEnglish
Pages (from-to)327-338
Number of pages11
JournalIndustrial Marketing Management
Volume29
Issue number4
Publication statusPublished - Jul 2000

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