Technostress in workplace: A bibliometric analysis of the last five decades of literature

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Abstract

In today’s contemporary workplace the use of information and communications technologies (ICT) is on the rise, and the literature provides empirical evidence that this increased use has led to several challenges i.e., technostress, or technology-related stress, for the employees. Whilst a significant proportion of the literature explores the negative side of it, more recent literature however adds a new perspective i.e., the positive side of technostress. The objective of the current paper is to delve into the last five decades of literature on technostress to understand how the field has evolved, who the key authors are, and what seminal work has founded the foundations of the field. The study uses two databases: Scopus and Web of Science (1,209 articles combined) for data analysis, and uses VOSviewer, and Scopus in-built analytical engine for bibliometric analysis. Analysis is still ongoing and 229 articles from Web of Science are pending analysis. Preliminary findings from the combined result of Scopus and Web of Science show that a strong concentration of articles were published during and after 2019. The top two papers which are considered the seminal work in the field were produced by Ayyagari et al. (2011) followed by Ragu-Nathan (2008). Also, the results showed that 37% scholars chose open-source publication during the period from 2000 – 2018. Overall, this paper aims to contribute to the growing body of literature on technostress and attempts to provide key insight into the existing field as well as provide critical direction for future research on technostress.
Original languageEnglish
Title of host publicationBritish Academy of Management Conference 2024
Publication statusPublished - 4 Sept 2024
EventBAM - Nottingham
Duration: 2 Sept 20246 Sept 2024

Conference

ConferenceBAM
CityNottingham
Period2/09/246/09/24

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