The 'Back Office' of a Dispensing Cabinet: Technology and Work Contributing to Medication Safety

Valentina Lichtner, Mirela Prgomet, Bryony Dean Franklin, Johanna I Westbrook

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

Abstract

Automated dispensing cabinets in clinical wards may contribute to improving safety by reducing the likelihood of medications not being available when needed. However, achieving this safety benefit is dependent on a 'back office' sociotechnical infrastructure that combines semi-automated processes with mindful, resilient work practices.

Original languageEnglish
Title of host publicationDigital Personalized Health and Medicine
Subtitle of host publicationProceedings of MIE 2020
EditorsLouise B. Pape-Haugaard, Christian Lovis, Inge Cort Madsen, Patrick Weber, Per Hostrup Nielsen, Philip Scott
Place of PublicationAmsterdam
PublisherIOS Press
Pages1405-1406
Number of pages2
ISBN (Electronic)9781643680835
ISBN (Print)9781643680828
DOIs
Publication statusPublished - 16 Jun 2020

Publication series

NameStudies in Health Technology and Informatics
PublisherIOS Press
Volume270
ISSN (Print)0926-9630
ISSN (Electronic)1879-8365

Keywords

  • Automation
  • Medication Systems, Hospital
  • Pharmacy Service, Hospital
  • Technology

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