The challenges and future opportunities of social commerce

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

Abstract

This chapter discusses how social commerce is currently being used in industry and its future potential, bringing together the key themes of this book. The challenges of social commerce for brands will be considered as well as the opportunities that the technology holds for the future. This chapter will conclude with a discussion of the directions for future research in social commerce.
Original languageEnglish
Title of host publicationSocial commerce
Subtitle of host publicationconsumer behaviour in online environments
EditorsRosy Boardman, Marta Blazquez, Claudia E. Henninger, Daniella Ryding
Place of PublicationCham
PublisherPalgrave Macmillan Ltd
Chapter14
Pages225-272
Number of pages48
ISBN (Electronic)9783030036171
ISBN (Print)9783030036164
DOIs
Publication statusPublished - 2019

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