The Effect of Cross-Border Language Use on Financial Performance of Microfinance Banks

This empirical study investigates the financial performance effect of cross-border language use in 405 partnerships between microfinance banks and their international partners in 74 countries. Motivated by the literature on language in International Business, we find that microfinance banks that use a global language such as English have better financial performance. Further, the linguistic distance between the microfinance banks and their international partners is negatively related to the financial performance of these banks. This study highlights tangible performance outcomes of cross-border language use and suggests that language use needs to be addressed as a strategic issue in international business research.