The joint effect of leader-member exchange and emotional intelligence on burnout and work performance in call centers in China

Xu Huang, Simon C. H. Chan, Wing Lam, Xinsheng Nan

Research output: Contribution to journal › Article › peer-review

Original language	English
Pages (from-to)	1124-1144
Number of pages	21
Journal	The International Journal of Human Resource Management
Volume	21
Issue number	7
Publication status	Published - 2010

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This output contributes to the following UN Sustainable Development Goals (SDGs)

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title = "The joint effect of leader-member exchange and emotional intelligence on burnout and work performance in call centers in China",

author = "Xu Huang and Chan, \{Simon C. H.\} and Wing Lam and Xinsheng Nan",

year = "2010",

language = "English",

volume = "21",

pages = "1124--1144",

journal = "The International Journal of Human Resource Management",

issn = "0958-5192",

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TY - JOUR

T1 - The joint effect of leader-member exchange and emotional intelligence on burnout and work performance in call centers in China

AU - Huang, Xu

AU - Chan, Simon C. H.

AU - Lam, Wing

AU - Nan, Xinsheng

PY - 2010

Y1 - 2010

M3 - Article

SN - 0958-5192

VL - 21

SP - 1124

EP - 1144

JO - The International Journal of Human Resource Management

JF - The International Journal of Human Resource Management

IS - 7

ER -