| Original language | English |
|---|---|
| Title of host publication | Systems Modelling for Business Process Improvement |
| Publisher | Artech House, Inc |
| Publication status | Published - 2000 |
The Organization, the Process and the Model
P. Kawalek, R. M. Greenwood, D. Bustard (Editor), M. Norris (Editor)
Research output: Chapter in Book/Report/Conference proceeding › Chapter