Abstract
The development of the Internet as a retail channel has produced a change in the complete value chain, from retailers to consumers and e-commerce means a big potential for both of them. However, in spite of this potential, the level of e-commerce development in the di erent EU countries is very unequal with Spain and the UK exemplifying two extremes. This chapter aims to determine if di erences in fashion e-commerce, between Spain and the UK are due to the heterogeneity of consumers’ behaviours and at- titudes through online shopping. The results obtained con rm that there is no homogeneity in the online fashion community, what means that retailers websites should design the online experience consider- ing the characteristics of the local Internet users. The research provides a classi cation of consumers based on their motivations to browse or buy fashion through the Internet with relevant implications for fashion retailers.
Original language | English |
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Title of host publication | Handbook of Research on Global Fashion Management and Merchandising |
Publisher | IGI Press |
Number of pages | 27 |
ISBN (Electronic) | 9781522501114 |
ISBN (Print) | 9781522501107 |
DOIs | |
Publication status | Published - 2016 |