The role of organisational culture on Knowledge Sharing by using Knowledge Management Systems in MNCs

Mahmoud Abdelrahman, K. Nadia Papamichail

Research output: Contribution to conferencePaperpeer-review

Abstract

Knowledge is important in organisations and knowledge cannot be effective unless they are shared. Therefore, Knowledge Management Systems (KMSs) are used in organisations to share, utilise, and integrate knowledge. Organisational culture (OC) is an important factor and needs to be considered in Knowledge Sharing (KS) because, although it can foster sharing and collaboration, it must be handled sensitively with respect to the natural resistance of people and the existing culture toward change inside organisations. This paper seeks to explore how organisational culture can facilitate knowledge sharing by using KMSs in MNCs. Based on 42 semi-structured interviews, MNCs are recommended to consider OC as a significant factor that affects KMSs usage and KS. They are also advised to create a favourable environment or OC to enable employees in all branches and at all levels to utilise their knowledge resources by using KMSs in KS which will help managers to identify new ways supporting and facilitating knowledge sharing via using KMSs in MNCs.

Original languageEnglish
Publication statusPublished - 2016
Event22nd Americas Conference on Information Systems: Surfing the IT Innovation Wave, AMCIS 2016 - San Diego, United States
Duration: 11 Aug 201614 Aug 2016

Conference

Conference22nd Americas Conference on Information Systems: Surfing the IT Innovation Wave, AMCIS 2016
Country/TerritoryUnited States
CitySan Diego
Period11/08/1614/08/16

Keywords

  • Knowledge based view
  • Knowledge Management Systems
  • Knowledge Sharing
  • Multinational corporations
  • Organisational culture

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