The transfer of technology and knowledge: A story of an enterprise system implementation

Abdul Aziz Ahmad, Mike Newman

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

The uncertainties of information system development (ISD) provide many routes that end in poor project outcomes. These uncertainties produce opportunities for IS researchers who are continually exploring the complexities of information system development. In this paper, which is a work-inprogress, we are focusing on the implementation of enterprise systems in three universities in Malaysia. We adopt a socio-technical process model which provides us with a vehicle to describe an in-depth analysis of the phenomena under examination. By examining the notions of technology and knowledge transfer in ISD, this paper explores the intricate relationships and interactions between its human and non-human actors in the attempts to construct various network alliances. We end with some suggestions for research and practice.
Original languageEnglish
Title of host publication17th European Conference on Information Systems, ECIS 2009|Eur. Conf. Inf. Syst., ECIS
Place of PublicationAtlanta, Georgia
PublisherAssociation for Information Systems
ISBN (Print)9788861293915
Publication statusPublished - 2009
Event17th European Conference on Information Systems, ECIS 2009 - Verona
Duration: 1 Jul 2009 → …

Conference

Conference17th European Conference on Information Systems, ECIS 2009
CityVerona
Period1/07/09 → …

Keywords

  • Actor-network theory (ANT)
  • Information system development (ISD)
  • Socio-technical modeling
  • Transfer of technology and knowledge
  • Universities

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