@misc{00f4601c7c984c11a01fa3bb0cdd9ac3,
title = "Towards fully-facilitated DES modelling: A successful project",
abstract = "The literature suggests that increasing stakeholder engagement in modelling has a positive impact on healthcare improvement projects using discrete-event simulation (DES). This suggests analysts should strive for the {\textquoteleft}fully-facilitated{\textquoteright} mode of simulation, meaning conducting the whole simulation project together with stakeholders. This paper investigates whether this might be possible in practice. This work arose from a research project with an Italian hospital. The paper describes a simulation project that succeeds in being fully-facilitated through all stages as far as the implementation stage, through combining Business Process Model and Notation (BPMN) and DES. We believe it is the first time that a fully-facilitated DES project in healthcare has been described. ",
keywords = "Healthcare, simulation, facilitated modelling, BPMN",
author = "Stefania Bisogno and Nathan Proudlove and Armando Calabrese and {Levialdi Ghiron}, Nathan and Stephan Onggo",
year = "2016",
language = "English",
volume = "2",
series = "Management Science Working Paper Series",
publisher = "University of Lancaster",
address = "United Kingdom",
type = "Other",
}