Unbundling and Deploying CRM Applications as e-Services

P. Sampaio, HE. Yong

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Original languageEnglish
Title of host publicationWorkshop in Enterprise Modelling and Information Systems Architectures, Current Research Topics and Future Perspectives, Lecture Notes in Informatics, Klagenfurt, Carinthia, Austria, Oct 24-25, 2005
Publication statusPublished - 2006

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