Understanding Conflict over Regulation of Platform Work: a Critical Literature Review on the Role of Institutions, Networks and Frames in Policy-Making

The expansion of platform work has disrupted and reordered employment regulation. The literature has contributed to this subject from different angles, although often in a fragmented way and without clearly explaining why and how regulatory conflict arises over platform work. Using Beckert's (2010) framework for study of how fields change, the author conducted a critical literature review on: 1) the roles of institutions, networks and frames in regulating platform work; 2) the regulatory power these structures provide to actors and organizations; and 3) the possible interrelationships between these structures. The results show the existence of a substantial literature on the scope of institutional regulation and the regulatory power of networks, but much less on the broader role of the state in this field, and the framing processes that guide the actors’ preferences for regulation. Future lines of research are discussed.