TY - JOUR
T1 - Understanding mechanisms of digital transformation in state-owned enterprises in China
T2 - An institutional perspective
AU - Liu, Guanyu
AU - Liu, Jiaqi
AU - Gao, Ping
AU - Yu, Jiang
AU - Pu, Zhengning
N1 - Publisher Copyright:
© 2024 Elsevier Inc.
PY - 2024/5/1
Y1 - 2024/5/1
N2 - In recent years, organizations across myriad industries have begun adopting novel digital technologies and, in doing so, fostered their digital transformation. This study examines the digital transformation in state-owned enterprises (SOEs) in China. We conducted comparative case studies on China Mobile and China Unicom, two typical and leading SOEs in China's telecommunications industry, to identify the company's transformation characteristics and how key factors impact the transformation process. This research also contributes to digital transformation literature and to the institutional theory. We develop a conceptual framework for analyzing enterprise digital transformation, and generate some theoretical prescriptions. The research findings conclude that, based on innovation in digital technology by generations, enterprise digital transformation on strategic positioning, value proposition (services and products), and value creation (assets and organizational structure) presents a process by stages; both institutional pressures and technological attraction impact how SOEs carry out digital transformation; different SOEs with different characteristics in value creation present different transformation process. Future research could use the framework as an analytical tool and draw upon the theoretical prescriptions to examine digital transformation in different kinds of organizations. At last, this research also offers practical insights for SOEs to carry out digital transformations and for governments to offer supportive institutional environment for this process.
AB - In recent years, organizations across myriad industries have begun adopting novel digital technologies and, in doing so, fostered their digital transformation. This study examines the digital transformation in state-owned enterprises (SOEs) in China. We conducted comparative case studies on China Mobile and China Unicom, two typical and leading SOEs in China's telecommunications industry, to identify the company's transformation characteristics and how key factors impact the transformation process. This research also contributes to digital transformation literature and to the institutional theory. We develop a conceptual framework for analyzing enterprise digital transformation, and generate some theoretical prescriptions. The research findings conclude that, based on innovation in digital technology by generations, enterprise digital transformation on strategic positioning, value proposition (services and products), and value creation (assets and organizational structure) presents a process by stages; both institutional pressures and technological attraction impact how SOEs carry out digital transformation; different SOEs with different characteristics in value creation present different transformation process. Future research could use the framework as an analytical tool and draw upon the theoretical prescriptions to examine digital transformation in different kinds of organizations. At last, this research also offers practical insights for SOEs to carry out digital transformations and for governments to offer supportive institutional environment for this process.
KW - Business model
KW - Digital transformation
KW - Institutional perspective
KW - State-owned Enterprise (SOE)
KW - Technological attraction
UR - http://www.scopus.com/inward/record.url?scp=85186267133&partnerID=8YFLogxK
UR - https://www.mendeley.com/catalogue/8245d40e-8b1f-38c5-b229-76562c689139/
U2 - 10.1016/j.techfore.2024.123288
DO - 10.1016/j.techfore.2024.123288
M3 - Article
AN - SCOPUS:85186267133
SN - 0040-1625
VL - 202
JO - Technological Forecasting and Social Change
JF - Technological Forecasting and Social Change
M1 - 123288
ER -